We built this for Barclays
This isn't a slide deck. It's a working AI agent that checks balances and payments, freezes a card, walks through a fraud concern, and answers the real questions Barclays customers ask every day. Try it.
What Lorikeet can deliver for Barclays
Built around the questions Barclays customers actually ask — accounts and payments, cards, savings and fraud concerns — with high-street trust and app-grade speed.
Natural conversations
Customers ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the question — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and in-app. Consistent answers whether a customer asks about a payment, a card, or a fraud concern.
Compliance built in
Built for an FCA and PRA-regulated bank. FSCS protection explained accurately, fraud handled with urgency, and no personalised financial advice.
Around the clock
A suspected scam at midnight, a missing payment on rent day, a card frozen abroad — customers get help whenever they need it, not just office hours.
Ready for your systems
In production, connects to your core banking, payments, card and fraud systems. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — customer scenarios, knowledge and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Barclays. Real logic for real customer scenarios.
Mapped your scenarios
Account and payment servicing, card freezes and replacements, savings queries, fraud and scam response — all handled with dedicated logic.
Added your knowledge
Faster Payments timing, FSCS protection up to £85,000, overdraft pricing, fraud response steps — searchable the moment a customer asks.
Set the safety controls
Identity-aware account actions. Fraud-first urgency: freeze, then investigate. No personalised financial advice. Never promises a human transfer it can't deliver.
Went live
Chat is working right now. Ready to connect to your real core banking and fraud systems.
Ready to add the world's best CX AI?
Connected to your actual customer data. Handling your real support volume across accounts, payments, cards and fraud.
Talk to the team